Privacy Policy
Innterax Solutions Inc.
Effective Date: [Insert Date]
Innterax Solutions Inc. (“Innterax,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and relevant U.S. state privacy laws, including the California Consumer Privacy Act (CCPA) where applicable.
1. Information We Collect
We may collect personal information, which is information that identifies or could reasonably identify an individual. The types of personal information we collect may include:
Full name
Contact details (email address, phone number, mailing address)
IP address and device information
User login and account credentials (where applicable)
Preferences and usage data related to our digital services
Business and/or employer information (if applicable)
We do not collect or store payment card details. All payments are handled through secure third-party payment processors such as:
PayPal
Stripe
Windcave
Secure Pay
Please refer to those providers’ privacy policies for information on how they manage your payment information.
We also do not collect sensitive personal information (such as health data, religious beliefs, or biometric information) unless explicitly required and consented to.
2. How We Use Your Information
We collect and use personal information for purposes that include:
Providing our software, applications, and web-based services (“Solutions”)
Supporting memberships or access to services facilitated through your organization or venue
Fulfilling orders, processing transactions, and providing customer support
Sending administrative messages and service-related communications
Improving and analyzing our services, features, and user experiences
Sending marketing and promotional materials (with your consent where required)
Meeting legal and regulatory requirements
3. How We Collect Information
We collect personal information through:
Forms you complete on our website or apps
Account sign-up and service registration
Communications with our team (e.g., via phone, email, or chat)
Cookies, analytics tools, and usage tracking technologies on our websites
Integration with affiliated organizations or venues when you use their services through our platforms
In some cases, we may collect personal information from third-party sources or affiliates where permitted by law.
4. Cookies and Analytics
We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our site. These technologies help us:
Remember your preferences
Measure site performance
Serve targeted advertisements (e.g., via Google Ads Remarketing)
Generate anonymized analytics
You can manage your cookie preferences in your browser settings. Disabling cookies may affect your experience with some features.
For remarketing purposes, we may use:
Google Ads
Meta (Facebook) Ads
Other similar platforms
To opt out of personalized advertising, visit:
5. Sharing Your Information
We may disclose your personal information:
To affiliated clubs, venues, or organizations that sponsor your use of a Solution
To our contractors, service providers, and partners who support our operations (e.g., IT support, data hosting, analytics)
To law enforcement or regulatory authorities if required by law or legal process
In the event of a business transfer, such as a sale or merger, where your data is relevant to the transaction
We do not sell your personal information.
6. International Transfers
Innterax Solutions may use third-party service providers located in the United States, Canada, European Union, India, or other jurisdictions. Where personal information is transferred across borders, we take steps to ensure it is adequately protected through contractual obligations and other safeguards, as required by applicable laws.
7. Your Rights and Choices
For Canadian Residents (under PIPEDA):
You have the right to access and correct your personal information.
You may withdraw your consent for certain uses, such as marketing communications.
For U.S. Residents:
Depending on your state of residence (e.g., California, Virginia, Colorado), you may have additional rights, such as:
The right to know what personal data we collect and how we use it
The right to request deletion of your personal information
The right to opt out of the sale or sharing of personal information
The right to correct inaccurate data
To exercise your rights, please contact us at: info@innterax.com
We will verify your identity before fulfilling your request and respond within the timeframes required by applicable law.
8. Marketing and Opt-Out
You may receive marketing emails from us if you have opted in or if it is otherwise permitted under applicable law. You can opt out at any time by:
Clicking the “unsubscribe” link in the email
Contacting us at info@innterax.com
We comply with Canada’s Anti-Spam Legislation (CASL) and the U.S. CAN-SPAM Act.
9. Data Security
We take the protection of your data seriously. Measures we take include:
Encryption of data in transit (e.g., SSL/HTTPS)
Access controls and authentication protocols
Secure cloud hosting environments
Regular audits and monitoring
We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
10. Third-Party Links
Our Solutions may link to third-party sites or services. We are not responsible for the privacy practices or content of those external websites. Please review their policies before engaging with them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and post the updated version on our website. We encourage you to review it periodically.
12. Contact Us
If you have questions about this Privacy Policy, or wish to make a complaint or exercise your privacy rights, please contact:
Innterax Solutions Inc.
Email: info@innterax.com
Phone: +1 (669) 529-3637
Website: www.innterax.com
If you are located in Canada and are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
If you are located in the United States, you may contact your state’s attorney general or relevant data protection authority.